Accelerate
the
payment
of
your
outstanding
receivables.
Benefits of choosing our Debt Collection solutions in Switzerland and abroad
Delayed or missing payments can greatly disrupt your cash flow and impact your business as a whole. This challenge is especially pronounced when defaulting debtors are located internationally, as recovering outstanding receivables from them can be complex for companies. This is where a strong partner offering global debt collection services becomes exceptionally valuable.
Experience quicker payments and time savings
Benefit from Coface's extensive experience and Credit Insurance expertise, making us the perfect partner for receivables management. Our wide-ranging network of international representatives and partners further solidifies our position as the top choice for efficient global debt recovery.
We handle your receivables management both domestically and internationally. This not only saves you time but also reduces stress, allowing you to focus entirely on your core business.
Outstanding debts are collected globally
While pursuing debtors within Switzerland might remain relatively uncomplicated, the scenario changes when defaulting clients are situated internationally.
Operating through direct presence in over 100 countries and extending our reach to another 95 countries through an expansive network, we ensure the swift and skilled retrieval of your overdue debts, no matter where your customers are located.
This significantly enhances the probability of eventual payment, while simultaneously minimizing delays and liquidity constraints.
Your customer relationships remain unaffected
By entrusting your receivables management to the expertise of Coface, we ensure that your business relationships remain minimally affected.
You can continue focusing on the positive aspects of your business, while we handle the less enjoyable tasks related to outstanding receivables and debt collection behind the scenes.
You are charged only for receivables that are successfully recovered
With Coface's debt collection service, cost savings are ensured, as you are billed solely for the agreed-upon commission on the amounts we effectively recover for you.
Discover more about Coface's proficient receivables management. Schedule a phone consultation appointment today
Coface handles the retrieval of unpaid invoices across more than 190 countries on your behalf. Our Swiss specialists function as a connection point between you and the Coface experts and partners who handle your receivables management directly. This arrangement brings you dual advantages: local contacts within Switzerland and the extensive knowledge of experts in aspects such as culture, language, legal framework, market conditions, and customary business practices in each individual country.
Coface employs specialized tools and data to assess the financial status of your debtors. This provides you with trustworthy insights into the payment capability of your defaulting clients. This is especially valuable when your attempts to contact them yield no response or if you have suspicions regarding the accuracy of their financial disclosures.
When a customer declines to make payment, the subsequent stage involves our management of the collection process: We undertake the retrieval of the overdue debt on your behalf. Our service covers both domestic and international debt collection, regardless of the debtor's location.
This ensures swift recovery of your funds. What's more, you are only charged the pre-agreed commission on the amounts that we successfully recover for you. This serves as an additional motivation for us to consistently deliver high-quality results.
What makes proper management of outstanding receivables so essential?
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Delayed or complete non-payment of your invoices can lead to extensive liquidity issues. There's a valid reason why unpaid receivables contribute to a quarter of all business insolvencies!
A single substantial debtor can severely curtail your business activities or even endanger the sustainability of your company.
What makes proper management of outstanding receivables so essential?
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This is precisely why safeguarding yourself against the risk of payment defaults through credit insurance and having a reliable partner such as Coface for recovering unpaid receivables domestically and internationally is so crucial.
Rely on Coface for your collections both local and global
Johan H., small business owner in Retail sector
My client in Vietnam still hadn’t settled his invoice after 8 months even though they’d received the goods without a problem. But - thanks to Coface - I was indemnified in 2 weeks.
Hassan B., CFO in textile sector
A number of clients weren’t honouring big invoices that were pending payment. It was taking up too much time and too much tracking with very little return. Thanks to Coface, I’ve now got more peace of mind, it’s more efficient and I’ve got better liquidity.
Patricia J. , Global Sales Director in Pharmaceutical industry
How do I demand that my key client settles their invoices without putting too much strain on our business relationship that keeps my company afloat? Coface knows how to do just that, leaving me free to discuss new projects with the client.
Frequently Asked Questions
Debt collection is the process of collecting outstanding debts, such as unpaid bills. This means that a creditor initiates certain steps to obtain the money owed from his debtor. A debt collection agency can assist you in collecting outstanding debts.
If an invoice is not paid within the specified payment period, you should first send your customer a free payment reminder. This is effectively a first reminder.
If there is no reaction and the payment is still not received, you can send another, more official payment reminder. As a rule, you will charge a reminder fee.
If the customer still does not pay, you can send a third reminder. In this case, you threaten the defaulting customer with debt collection if the amount (plus interest on arrears and reminder fees) is not received within the specified period.
Payment reminders can be sent informally, for example by e-mail. For reminders, it is advisable to send them by registered mail with confirmation of receipt.
If payment is still not received, you can take legal action, i.e. pursue the debtor or commission a collection agency such as Coface to collect the outstanding debt.
Note: By law, you are not required to send payment reminders or dunning letters. You could also pursue the customer directly if payment is not received within the specified payment period. However, in the spirit of a good business relationship, it is advisable to first try by sending friendly requests before initiating a debt collection procedure.
Hire us to collect your unpaid debts:
This way you will receive your money as soon as possible.
You save time and nerves, which you can use for your actual business.
You only pay us a commission if we successfully collect the money for you.
In Switzerland, the standard time limit for claims is a decade, although there exist numerous exceptions. This duration starts from the claim's due date (payment deadline).If the statute of limitations has lapsed, you can still request payment of the outstanding debt, but the opposing party can object and invoke the statute of limitations. Engaging a specialist like Coface for (global) debt recovery is advisable to prevent the application of the statute of limitations in the initial stages.
